Frequently asked questions.
South West Snails – Q&A
About Our Snails
What makes South West Snails unique?
South West Snails is Australia’s only supplier of fresh, live escargot. Unlike tinned or imported snails, our escargot are harvested fresh, purged, and shipped live, providing the best texture and flavour for culinary use.
What’s the difference between A-Class and B-Class snails?
A-Class snails are 8g or more and meet restaurant size requirements. However, they are currently sold out and will be unavailable for some time.
B-Class snails are 5–8g—slightly smaller but of the same premium quality. They are a superior alternative to tinned escargot and are currently available for purchase.
Are your snails farmed sustainably?
Yes! Our snails are grown in the South West of WA, in a Mediterranean climate ideal for their natural development. We follow ethical, sustainable farming practices to ensure the highest quality product.
Ordering & Shipping
How do I place an order?
You can order directly from our website. Our B-Class escargot are available in 500g ($75) or 1kg ($125) packs.
Do you offer bulk orders for restaurants?
Yes, we supply restaurants across Australia. If you require larger quantities, please contact us to discuss your needs.
How are the snails harvested and shipped?
Snails are handpicked fresh every Monday
They are purged and cleaned over five days
Refrigerated and shipped the following Monday via Australia Post Express to ensure freshness
Collection from our farm can be arranged by prior arrangement
How long will delivery take?
We ship via Australia Post Express, ensuring fast and reliable delivery. Shipping times may vary based on location.
Do you offer free shipping?
Yes! Orders over $125 qualify for FREE shipping—just use code SHIP30 at checkout.
Cooking & Preparation
How do I prepare fresh escargot?
Bring a pot of water to a boil and add the snails. Boil for 3 minutes, then remove.
In a separate pot, combine 2 parts boiling water and 1 part white vinegar. Boil the snails for another 3 minutes.
Drain and serve with your favorite dish—such as garlic butter, pasta, or risotto.
How long do fresh snails last?
Our snails are purged, cleaned, and refrigerated before shipping. They should be cooked and consumed within a few days of delivery for the best quality.
Other Questions
Will A-Class snails be available again?
Yes! However, due to high demand, A-Class snails are currently sold out and will be unavailable for some time. We encourage chefs and restaurants to try our B-Class snails as a fresh alternative.
Can I visit the farm?
At this time, we are not open to the public, but we love sharing our process! Follow us on social media for updates.
Still have questions?
Contact us directly—we’re happy to help!